FREQUENTLY ASKED QUESTIONS

Got questions? We have answers!

We may have an answer for your question below, but if not please give us a call! We'd love to help answer any of your questions.

Need more help?

Can’t find the answer you’re looking for? Reach out to our customer support team.

Can you help me figure out what upgrades I need to buy for my van?

Of course! We have an extremely knowledgable sales team that is dedicated to helping you figure out what's best for your van based on your personal needs. We are here to help you through the entire process, from an initial consult to delivering your van and making sure you know how everything works.

What services do you offer?

VanUp specializes in aftermarket installations and custom van upfitting for adventures both on and off road. We specialize in:
-suspension upgrades
-exterior upgrades
-interior upgrades
-tech upgrades
-recovery / emergency gear

What vans do you work on?

We work on Class B and C vans, including vehicles on Sprinter, Transit or Promaster chassis.

Do you offer installation services for Class C RV's?

Yes, we offer installation services for Class C RV's.

What exterior upfittings do you offer?

We can help you with just about any exterior upgrade. This includes suspension kits, wheels and tires, bumpers, ladders, storage boxes, fresh water and fuel tanks, bike mounts, lighting kits, awnings, skid plates, side steps, solar panels, winches, hood wraps and more!

What kind of interior upfits do you offer?

We can install all sorts of modular systems like bed panels, mattresses, garage slide-outs, benches, seats, table mounts, interior mat kits, and storage solutions.

What tech upgrades do you offer?

We offer Starlink mounts, cell boost mounts, audio packages, rear backup cameras and more.

Do you offer alignments?

We sure do! We have a state-of-the-art alignment machine to perform alignment checks and alignment services. Making sure your van is properly aligned is critical to the health and longevity of your van and we recommend coming in for an alignment every 5,000-10,000 miles or six months, depending on how and where you drive it.

How can I schedule an appointment?

You can schedule an appointment by calling one of our locations or sending an email.

How long is the wait time to schedule an appointment at VanUp?

Unlike other custom shops, we are usually able to get customers in within a few days or less. Also, we work very efficiently and can have your van completed in a few days after drop off.

I have a ProMaster van, what is the most popular product that VanUp offers for my adventure van?

Adding a spare tire is an essential accessory for every ProMaster customer, as they do not come with one. (For peace of mind alone it's worth it to have a spare in case you ever get a flat).

I own a Mercedes Sprinter van, what are some of the best upfits for my van?

Two of the most pressing concerns for Mercedes Sprinter owners are storage and ride comfort. The first thing we recommend every camper van owner do is upgrade their suspension. In order to improve the ride of the van, VanUp offers King suspension kits. These kits are for every van owner, from highway drivers to passionate off-roaders. Regardless of what one does with their adventure van, they will benefit from the improved safety, handling, and comfort of an upgraded suspension. The large expedition style storage box allows van owners to securely store their possessions in the rear door mounted box.

Do you offer warranties on your products?

Yes, we offer warranties on select products. The specific warranty details can be found on the product page or by contacting our sales team.

Do you offer financing options?

We have a few options for those who are interested in financing.

Additionally, customers who purchase a van through La Mesa RV can choose to finance their van and have as many upfits from us as they want bundled into their financing package.

Ready to upgrade your van?

We partner with the best vendors and manufacturers in the upfitting industry. Let us help make your van extradordinary!

Contact Us